Troubleshooting
Tekelec's Integrated Applications Solution (IAS) provide operators with complete visibility to everything going on within their networks. They are able to determine why subscribers are unable to access e-mail, troubleshoot download failures from ringtone servers, even identify issues with traditional IN services such as CNAM and LNP.
IAS provides real-time data and reporting, as well as alarming capabilities to ensure proactive responses to network issues. Operators are able to quickly isolate problems in the network and respond accordingly, cutting troubleshooting time significantly.
Tekelec's IAS is vendor agnostic, accessing the signaling network and providing decode and tracing capabilities within the SS7 as well as IP domains. No longer must an operator purchase two disparate systems for different network topologies. IAS supports both traditional networks as well as IP-based networks.
As operators evolve their networks to support VoIP or IMS, the ability to supervise the transactions between the networks becomes paramount. Identifying failures between gateways, tracing registrations in the SIP domain and tracking authentication are important for troubleshooting in the new network environment as well as the TDM network. Tekelec provides operators with the best tools available for cross-domain network monitoring when upgrading voicemail platforms, SMS, or additional trunks and circuits.
Regularly scheduled reports and dashboards can be developed by users to enhance the visibility provided by IAS. These reports and dashboards can be delivered in a number of ways, and access can be given to any user with a standard Web browser (and the proper permissions).
Network troubleshooting has become increasingly complex, especially as networks evolve to all IP-based infrastructures. Traditional monitoring systems designed for SS7 networks no longer support the needs of these new networks. Tekelec's IAS provides everything that an operator needs to maintain their network, while providing additional value with capabilities that can be used throughout the organization. IAS is more than a troubleshooting tool; it is a business tool capable of providing operators the visibility they need for building and maintaining their networks while ensuring profitability in their business.
Benefits
Tekelec's IAS troubleshooting capabilities allow wireless and wireline operators to: