Traffic Management KPIs
Tekelec's Integrated Applications Solution (IAS) allows wireline and wireless operators to manage network traffic in a proactive manner in order to plan effectively, handle growth and avoid unnecessary capital expenditures. The solution provides the tools operators need to manage all aspects of the network, while providing business-critical information to other departments within the organization.
The Traffic Management KPI Service Package provides statistics and performance data related to all traffic traversing the network. Operators are able to identify traffic levels, perform circuit utilization studies, calculate and monitor call completion rates and track routing of calls throughout the entire network in real time.
Unlike typical network monitoring systems and performance management tools, Tekelec provides powerful reporting flexibility, allowing the user to decide what data and reports are needed. Comprehensive QoS reports and interconnect traffic analysis help operators maximize call completion rates, increase revenue and meet interconnect commitments.
Tekelec's Traffic Management KPI Service Package delivers data and detailed traffic reports to enable operators to characterize network traffic quickly, including type, volume, origination and destination, as well as causes for uncompleted calls. Operators can identify and quantify voice and data traffic in the network, manage trunk utilization, calculate throughput of network elements and perform traffic studies across all network segments.
Benefits
Tekelec's Traffic Management KPI Service Package capabilities provide complete visibility to the network, enabling operators to:
Use Case 1 - Managing SMS Traffic Spikes
Problem
An operator encounters challenges as the amount of SMS traffic increases over their network. They need a tool that will allow them to track various SMS statistics, including overall quantity of messages, various error codes and delivery times of SMS messages.
Solution
By using the IAS application ProTraq, the operator can set up KPIs that look at the volume of SMS messaging, failure rate, and delivery time. In addition, by setting alarm thresholds, the operator is able to monitor alarms when the delivery time exceeds five seconds.
Benefits
Use Case 2 - Improving the Mobile Web Customer Experience
Problem
As subscribers surf the Internet more and more via their mobile device (Blackberry, iPhone, etc.), operators need to be able to track the quality of service related to the display time of the first page (WAP, HTML, etc.). The operator also needs for this page to arrive in less than five seconds.
Solution
By using the IAS ProTraq application, the service provider is able to set up KPIs that look at various parameters being sent, including the timing between messages. Using this tool they can set alarms on their KPIs to indicate if the average display time goes above their five second goal.
Benefit